Line active · answering 24/7
Every call you miss is a job your competitor books.
Morox Voice picks up your shop’s phone at 2 a.m. on a Saturday. It books the job, reschedules it, handles the warranty callback, and tells the customer where your tech is — then writes all of it into Workiz.
$900 once. No monthly fee. You keep your number.
- Appliance repair
- HVAC
- Plumbing
- Electrical
- Garage doors
- Pool & spa
Connects to Workiz, Housecall Pro, Jobber, ServiceTitan, Google Calendar, Twilio and QuickBooks.
The math
Voicemail is not free.
Here is what it charges you.
Walked out the door last year
Morox Voice costs $900, once. At that rate it pays for itself in 7 days.
Stop the leakWhat it handles
Six calls your office takes every day.
Not a phone tree. A conversation that ends with something written down.
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Books the job
Takes the address, the make and model, the symptom, and the window. Puts it on the board in a slot your tech can actually make, and texts the customer a confirmation.
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Reschedules without the phone tag
Plans changed at 7 p.m. The agent finds the next open slot, moves the job, and confirms it. Nobody has to call anybody back in the morning.
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Handles the warranty callback
“You were here Tuesday and it’s doing it again.” The agent pulls the prior job, books the re-service at no charge, and flags it for you before it turns into a fight.
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Answers “where’s my tech?”
The status calls that eat your dispatcher’s whole morning. The agent reads the job, gives the real window, and tells the customer when the tech is running late.
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Takes the complaint before you do
An angry caller gets a patient conversation, a concrete next step, and an escalation to you with the full transcript attached. Nobody gets hung up on.
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Screens out the junk
Solicitors, wrong numbers, and “is your refrigerator running” get handled and logged. What reaches you is the calls that were about a job.
How it works
Three steps. About a week.
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Forward your number
Keep the number on your truck, your van wrap, and your Google listing. You forward it to us — every call, or only the ones nobody picks up in four rings. Your choice, changeable any time.
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We train it on your shop
Your trades, your service area, the brands you work on, your diagnostic fee, your booking rules, who to wake up at 3 a.m. We connect it to Workiz and your calendar, then you listen to test calls until it sounds right.
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It answers, and you get the jobs
Every call is transcribed and written to your CRM. You can listen to any of them. You can change the script whenever you want, and it takes effect on the next call.
Your software
It writes to the system you already run on.
A booking that lives in a voicemail transcript is not a booking. Every call this agent takes ends up in your dispatch board, with the job type, the address, and the notes already filled in.
- Housecall Pro
- Jobber
- ServiceTitan
- Google Calendar
- Outlook
- QuickBooks
Running something else — or a spreadsheet and a whiteboard? We’ll wire it up. That is what the setup fee is for.
From the shops
What it looks like after a month.
The after-hours calls were all going to voicemail and none of them called back. Now they book themselves. Three extra jobs the first week paid for the whole thing.
My dispatcher used to spend the entire morning on “where’s my tech.” She doesn’t anymore. She schedules instead.
I was ready for it to sound like a robot and lose me customers. Two months in, one person has asked whether it was a person.
Pricing
$900. Once.
Not a subscription. There is no second invoice from us.
$900
Paid once, at the start. Then nothing.
- Training on your trades, rates, and booking rules
- Workiz or CRM integration, wired and tested
- Phone number and call-forwarding setup
- Your script, your greeting, your escalation rules
- Recordings and transcripts on every call
- Script changes any time, at no charge
- Unlimited calls — we do not meter them
What it actually costs to run
You pay your own telephony and AI usage, billed by the provider, direct to you. We do not mark it up and we do not touch it. It runs about $0.10–$0.20 a minute.
A shop taking 400 calls a month at four minutes a call → roughly $160–$320 a month, paid to the carrier.
Why this isn’t a subscription
Most AI answering services charge $199–$599 every month, forever. Over two years that is $4,776 to $14,376, and you still own nothing.
This is $900 and your usage. The agent is yours.
If it doesn’t work out
- You keep your number. It was never ours.
- Turn the forwarding off and calls ring your phone again, same as before.
- No contract, no notice period, no cancellation fee.
Straight answers
The things owners ask on the first call.
Will it sound like a robot?
It is a natural voice with sub-second response, and most callers do not ask. If a caller asks directly whether they are talking to a person, it says it is an assistant. We do not let it pretend otherwise, and you would not want it to.
Do I have to change my phone number?
No. You keep the number on your truck, your van wrap, and your Google listing. You forward it — either every call, or only the ones nobody answers in four rings. You can turn the forwarding off whenever you like.
What happens when it cannot answer something?
It says so, takes the details, and escalates. Anything urgent rings straight through to whoever is on call. It never guesses at a diagnosis and it never invents a price.
Can it quote a price?
Only the numbers you give it. If your rule is “the diagnostic is $89 and the tech quotes the repair on site,” that is what it says, every time. It will not make up a figure to keep a caller happy.
Does it really work with Workiz?
Yes, and both ways. It creates and assigns new jobs, reschedules and cancels them, looks up job status and technician ETA, and pulls customer and prior-job history mid-call. Housecall Pro, Jobber, ServiceTitan, Google Calendar and Outlook work too.
How long does setup take?
About a week from the day we have your call rules, your rates, and access to your CRM. Most of that week is you listening to test calls and telling us what to change.
What about Spanish-speaking customers?
English and Spanish out of the box, and it switches mid-call if the caller does. Other languages on request.
Are the calls recorded?
Yes, with the consent notice your state requires, and you set how long recordings are kept. Transcripts are attached to the job in your CRM so your techs can read what the customer actually said.
So what does it cost every month?
Nothing to us. You pay your own telephony and AI usage direct to the provider, roughly $0.10 to $0.20 a minute. A shop taking 400 calls a month at four minutes a call spends about $160 to $320. We do not mark that up.
Talk to us
Give us a number.
We’ll call you back.
Tell us what you run and what you are missing. We will call, walk through what the agent would have done with last week’s calls, and tell you plainly if it is not worth it for a shop your size.
- We call within one business day
- No contract, no deck, no pressure
- You keep your number either way